Due to federal restrictions, stimulant medications (such as Adderall, Ritalin, Vyvanse, etc) and benzodiazepine anxiety medications (like Xanax or Klonopin) may not be able to be prescribed via telepsychiatry. We currently have providers who can prescribe these medications in Oregon and Washington, though this may change in the future.

Your appointment time is reserved for you alone-- we never double-book appointments. Cancellations less than 24 hours in advance will incur a fee. Our online scheduling portal makes it easy to reschedule your appointment.

Our online appointments can be taken from anywhere quiet, private, and with good internet access. You must be physically located in Oregon or Washington due to medical licensing laws, unless previously discussed with your provider. Please do not take appointments from a moving vehicle (parked is fine!) or somewhere you don’t feel comfortable talking candidly (e.g. open office space or a college library). If you don’t feel you can find a reliable place to take calls, we recommend finding services at a local mental health clinic. You can be assured that your provider is in a private location to protect your privacy.

You will be sent a link to the appointment, which can be taken from a cell phone, tablet, or computer. No program installation is necessary. We can always use the phone as backup, but video is preferred. High-quality, stable internet is necessary to make sure our appointments are focused on you, not the connection.

We understand the simplicity of using text and email in the digital age. Unfortunately, a lot of information can be lost without a full conversation. We ask that communications are limited to brief, specific questions. Medication changes will not be made over message. We always recommend using the messaging system through our portal for the most security.

Yes, we accept several major insurances including Blue Cross Blue Shield (BCBS), Regence/Premera, Moda, Aetna, First Choice United/Optum, Providence and PacificSource. Please contact us for the most up to date information as coverage varies by provider. We do not accept any Medicaid or Medicare plans, including Apple Health or OHP.