Frequently Asked Questions

  • We offer individual therapy, medication management, and telehealth services for young adults, pregnant and postpartum people, First Responders, LGBTQ+ folks, and individuals navigating major life transitions.

  • Yes! Supporting young adults is our specialty — including Gen Z, college students, and those navigating their 20s and 30s.

  • Yes, we serve clients virtually across Oregon and Washington, and offer in-person care in Portland, OR.

  • Yes. Our psychiatric providers can assess, diagnose, and prescribe medications if needed.

  • Absolutely. Many clients find that combining therapy with medication support provides the best results.

  • Due to federal restrictions, stimulant medications (such as Adderall, Ritalin, Vyvanse, etc) and benzodiazepine anxiety medications (like Xanax or Klonopin) may not be able to be prescribed via telepsychiatry. We currently have providers who can prescribe these medications in Oregon.

  • Due to federal restrictions, stimulant medications (such as Adderall, Ritalin, Vyvanse, etc) and benzodiazepine anxiety medications (like Xanax or Klonopin) may not be able to be prescribed via telepsychiatry. We currently have providers who can prescribe these medications in Oregon.

  • Our fees vary depending on the insurance provider. Most sessions range from $150–$200 if paying out of pocket. We’re happy to discuss costs transparently before your first session.

  • Yes, we accept several major insurances, including Blue Cross Blue Shield (BCBS), Regence/Premera, Moda, Aetna, First Choice, Kaiser PPO, United/Optum, Providence, and PacificSource. Please contact us for the most up-to-date information as coverage varies by provider. We do not accept any Medicaid or Medicare plans, including Apple Health or OHP.

  • Each of our psychiatric nurse practitioners has a unique specialty. During intake, we’ll ask about your needs and match you with the right clinician.

  • Yes! We offer secure, HIPAA-compliant virtual therapy sessions for clients in Oregon and Washington.

  • Yes. We have limited in-person availability at our Portland, OR office. Ask during intake if you’d prefer in-person care.

  • Our online therapy appointments can be taken from anywhere quiet, private, and with good internet access. You must be physically located in Oregon or Washington due to medical licensing laws, unless previously discussed with your provider. Please do not take appointments from a moving vehicle (parked is fine!) or somewhere you don’t feel comfortable talking honestly (like an open office space or a public library). If you don’t feel like you can find a reliable place to take calls, we recommend finding services at a local mental health clinic. You can be assured that your provider is in a private location to protect your privacy.

  • You will be sent a link to the appointment, which can be accessed from a cell phone, tablet, or computer. No program installation is necessary. We can always use the phone as backup, but video is preferred. High-quality, stable internet is necessary to make sure our appointments are focused on you, not technical difficulties.

  • Cancellations less than 24 hours in advance will incur a fee. Your appointment time is reserved for you alone, and we never double-book appointments. Our online scheduling portal makes it easy to reschedule your appointment to avoid a cancellation fee.

  • You can request an appointment directly through our website. We'll reach out to confirm and match you with the right provider.

  • In your first session, your therapist will get to know you, your goals, and what you're hoping to work on.

  • No referral is needed. You can begin therapy simply by reaching out and requesting an appointment.

  • We work primarily with young adults in their teens, 20s, and 30s — including college students, new professionals, and new parents.

  • Therapy involves talking with a licensed clinician. Medication management involves working with a psychiatric provider to determine if medication could help.

  • This is a common question. In your intake or early sessions, we’ll help assess what approach fits your needs best.

  • At this time, we are only licensed to serve clients located in Oregon or Washington.

  • If you’ll be out of Oregon or Washington, we’ll talk with you about options. Licensing laws limit where we can provide care.

  • Yes. Our telehealth platform is fully encrypted and HIPAA-compliant to protect your privacy.

  • We understand the simplicity of using text and email in the digital age. Unfortunately, a lot of information can be lost without a full conversation. We ask that communications are limited to brief, specific questions. Medication changes will not be made over message. We always recommend using the messaging system through our portal for the most security.

  • Yes. We have affirming therapists experienced in working with LGBTQIA+ clients, including gender identity and coming out support.

  • We offer both therapy and psychiatric care for perinatal clients — including support for anxiety, depression, trauma, and adjustment.

  • We do not currently offer sliding scale. However, we’re happy to help you find affordable options or use out-of-network benefits.

  • Sessions typically range from $150–$200 when paying out-of-pocket.

  • We accept credit/debit cards, HSA/FSA cards, and can arrange automated billing for your convenience.